“strengthening Social Accountability (SA) mechanisms for enhanced service delivery.”

Ethiopian Women Lawyers’ Association (EWLA) in partnership with ESAP3 has been implementing a project entitled “strengthening Social Accountability (SA) mechanisms for enhanced service delivery.” The duration of the project is from 1 January, 2019 to 31 May, 2024. The overall objective of ESAP3 is to strengthen Social Accountability (SA) mechanisms for enhanced service delivery. Social Accountability refers to citizens holding service providers and local governments accountable for service delivery. Through dialogue and feedback between basic service users and service providers, joint action plans are developed to enhance the quality and accessibility of services. Social Accountability Programs involve citizen groups holding officials accountable for delivering services and protecting people’s rights. Objectives include empowerment of marginalized groups and fostering social cohesion. Developing social accountability entails facilitating community discussions with service providers respectively. seeks to improve basic public service delivery of local governments in assisting to make services better attuned to the needs and priorities of citizens.